Business Tip: Following Up After Making the Deal

We’ve all had them. The kind of uplifting conversations when everything you say, the other person on the end of the line intuitively understands and in return say the one word you wanted to hear: “Yes!” OK, you’ve nailed the deal. Now what? Too often people negotiating with partners, clients, prospective employees and even their landlords do not take the next three simple steps to insure what has been agreed upon – before the details are lost to vagaries of today’s multi-tasking brain. Continue Reading

Demystifying the Technology Selection Process, Part 2

Last week, INN’s CEO Kevin Davis offered some initial steps to follow before deciding on your news organization’s content management system (CMS). This week, he rounds out what every independent news publisher should consider when hiring a technology service provider. Know the different services

A programmer is a person or agency that writes actual code, either on a work-for-hire, licensing or open-source basis. A configurator is a person or agency that understands a particular programming language or platform, but does not actually write code. Instead, they “configure” existing code for your needs. Continue Reading

Demystifying the Technology Selection Process

Too often, I hear from editorial staff at news organizations about how horrible their publishing system is: how slow it is, how it simply “can’t do what I need it to.” The only conclusion is to scream from the rooftops and jump at the first system that they hear is “great” from who knows where. But not so fast. Before you make that significant finance, resource and time-consuming leap, there are a few steps that can help your decision-making process. These tips are also relevant to web hosting and application development, but for today I’ll focus on website development. Continue Reading

Follow the Money: The Essentials of Income and Expenditure Statements

In the for-profit world, the P&L or Profit and Loss Statement (often referred to in the nonprofit world as the Statement of Activities and Statement of Functional Expenses) is essential fortracking the financial health of your operation. Keeping track of and projecting your revenues and expenditures by type are just as essential in the nonprofit world. For the purposes of this week’s business tip, I want to highlight the ins and outs on the expense side. Why? Because organizations that don’t have good expense control will often fall victim to the lack of predictability on the revenue side, creating significant risk to their future and the fulfillment of their mission. Continue Reading

Business Tip of the Week: Business Documents

This is the first of what we hope to be regular business tips from within and outside INN. Today’s topic: sample business documents. Later this year, INN will be launching a new website featuring a series of best-practices driven guides specifically for our nonprofit member organizations. In the meantime, I hear a lot of requests from members for suggestions on how they can get sample documents that they can scrub and repurpose for their own day-to-day operations. With the understanding that neither I nor any of the INN staff are trained and accredited lawyers, accountants or human resources professionals, and that one should always consult with said professionals before using a “borrowed” document, let me share with you a treasure trove of free and low-cost documents that are available to you right away: Docstoc.com. Continue Reading